We provide you with the opportunity to establish a profile to use the Smart Isolator Switch Dashboard. Use of the Smart Isolator Switch Dashboard online service is subject to the terms and conditions set out below. You must only use this service if you are over 18 and you have the legal capacity to contract in Australia.
If you do not agree to these terms and conditions you must cease your use of this service.
In order to use this service, you require a login and password. You are solely responsible for the confidentiality and use of your password, as well as for any commends given or communications entered into through this service using your password.
Information about EnergyAustralia products
From time to time, EnergyAustralia may send you special offers and information (by direct mail, telemarketing, email, SMS and MMS messages) about EnergyAustralia products and services which might be of interest to you. You agree to receive these offers. You can contact us at any time to unsubscribe from receiving this information.
Terminating or suspending your account
We reserve the right to terminate or suspend your online profile where:
We will notify you if we suspend or terminate your online profile. Termination of your online profile will not affect the standard functions of the Smart Isolator Switch to your premises.
These terms remain in force until we or you terminate your online profile. You may terminate your online profile at any time.
Terminating, suspending or altering the Smart Isolator Switch Dashboard and these terms
We reserve the right to terminate, suspend or alter this service and these terms at any time. Where we terminate or suspend this service, or seek to alter it in a way that will have a material detrimental impact on you, we will endeavour to provide you with prior notice. You retain the right to terminate your online profile at any time.
We will use reasonable endeavours to ensure that the Smart Isolator Switch Dashboard is secure. However, it is possible for any electronic data transfer to be intercepted by others. By using this service, you understand that your information may be read or intercepted by others. We do not accept liability for the interception or hacking of data by unauthorised third parties.
Any information provided to you through this service is solely for your personal and/or internal business needs. The material on this website is owned by EnergyAustralia and/or its service providers and is protected by copyright.
We will use due care and skill in providing the Smart Isolator Switch Dashboard. There may also be other non-excludable statutory guarantees, implied conditions or warranties under consumer protection laws that cannot be excluded which may apply to our supply of the Smart Isolator Switch Dashboard.
Subject to your rights under law which cannot be excluded, we do not warrant or represent that the Smart Isolator Switch Dashboard is complete, accurate, current or free from errors or omission, programming bugs or viruses or secure.
The availability of the Smart Isolator Switch Dashboard may be subject to numerous factors, including routine maintenance and factors outside our control (such as malfunction in equipment or software, internet access difficulties or delay or failure of transmission).
Accordingly, we do not warrant or represent that the availability of the Smart Isolator Switch Dashboard will be continuous or uninterrupted, that any defects will be corrected, or that the Smart Isolator Switch Dashboard or server that makes it available are free of viruses.
We accept liability to you for breach of any statutory guarantee or other rights under consumer protection laws that cannot be excluded and for loss or damage that was caused by our breach of contract or negligence under the principles applied by the courts. However, except as expressly provided by law, we are not liable for:
This agreement is governed by and construed in accordance with the laws of the State of Victoria, Australia. By using the Smart Isolator Switch Dashboard, you submit to the exclusive jurisdiction of the courts in Victoria.
What information do we collect?
We collect information from you when you respond to a survey.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
|$10.00||Payable per Demand Response Event where: (a) you have activated the Demand Response Request; and (b) the Actual Metered Consumption during the Demand Response Event is less than the Deemed Baseline Consumption during the Demand Response Event by a margin of 20% to 49%. See our explanation below as to how your Actual Metered Consumption and Deemed Baseline Consumption is calculated by us.|
|$20.00||Payable per Demand Response Event where: (a) you have activated the Demand Response Request; and (b) the Actual Metered Consumption during the Demand Response Event is less than the Deemed Baseline Consumption during the Demand Response Event by a margin of 50% or greater. See our explanation below as to how your Actual Metered Consumption and Deemed Baseline Consumption is calculated by us.|
|$5.00||Payable where EnergyAustralia has requested that you complete a survey, and such survey has been completed by you and returned to EnergyAustralia as required.|